Annual Performance Agreement (APA)

Annual Performance Agreement (APA)

APA Team/ Focal Point Monitoring and Evaluation Report APA Agreements APAMS Software Link

National Integrity Strategy

NIS Committee/ Focal Point National Integrity Strategy Training/ Workshop Reports and NIS Award

Innovative Activities

Innovation Team/ Focal Point Innovation Idea Annual Innovation Workplan Reports/ Innovative Work Progress

Grievance Redress System

Designated & Appellate Officers/ Focal Point Grievance Submission Policies and Instructions Evaluation Report

Citizen’s Charter

Citizen's Charter Committee/ Focal Point Citizen's Charter Act/Rules/ Guidelines/Policy Reports/ Minutes/ Service Simplification

Right to Information

RTI Designated Officer/ Focal Point Application & Appeal Forms Acts/Rules/ Strategies/Guidelines Evaluation Report